Welcome to the Jersey Cleaning Pros family!

 If you’ve never had a professional house cleaning before, you are in for a special treat. There’s nothing quite like coming home to a fresh, clean house at the end of a long day.  

At Jersey Cleaning Pros, we pride ourselves on providing a great clean, every time. Our experienced staff of cleaning techs are equipped with professional tools and eco-friendly cleaning supplies and are ready to give your home the attention it deserves.

While we know it might feel strange to invite someone into your home (and your bathroom!), you can relax knowing that all of our cleaners are true professionals. Each member of our team has been thoroughly screened before hiring and has been specially trained by Jersey Cleaning Pros using our proven techniques. We trust them in our own home, so you can trust they’ll do a great job for you, too.

Take a moment and review with us whats included in your Cleaning Service and let us know in advance if you would like any of our Add-On services.

If you have any changes or special requests or need to give us any instructions about your home, please contact us at 609-382-9555 or jerseycleaningpro@gmail.com at least 48 hours before your scheduled cleaning so that we can make sure our cleaning techs are prepared to do the best job possible for you. 

Also, please read and understand our policies before we arrive. If you ever have any questions or concerns, just contact us. We are here for you!

The day before each cleaning, we’ll send you a reminder text & email, as well as the arrival window when you can expect us. For example, if the arrival window is 11 a.m., the cleaner may arrive as early as 10 a.m. or as late as 12 p.m. to begin working. If you will not be home when the cleaning tech arrives, simply contact our office to give entry instructions.

Finally, we have compiled some tips below about how you can help us to give you the best clean possible. 

1.  Talk to us ahead of time. Please communicate all special instructions or requests to our office in advance of your scheduled cleaning. This way we can keep notes directly on your account, which will ensure that whichever cleaning techs are assigned to clean your home will always arrive prepared.
2. Do a quick pick-up. There’s no need to clean before we clean, but please take a few minutes to pick up excess clutter, move any fragile items out of the way, and empty the sinks so that our cleaning techs can safely access all the surfaces in your home. 
3. Secure your pets. We love pets! But please secure any pet that may be a threat to our cleaning techs or that may interrupt the cleaning process.
4. Give us space to work. You don’t need to be home while we clean, but if you are, we ask that you avoid interrupting the cleaning techs as much as possible and wait until all surfaces have dried before you start to utilize the areas that we have already cleaned. If you would like to inspect the cleaning, please wait until the cleaning techs are completely finished. And please give us at least six feet of personal space for safety at this time.
5. Trust the pros. We know it sounds simple, but it can be hard for some people to let us take over. But our cleaning techs have an effective strategy for cleaning all kinds of houses, so you can trust that they know what to do. If you have special needs or requests, just discuss them in advance with our office and we’ll take care of it. And, of course, if you are ever unhappy with one of our cleaning techs, please alert our office so we can make it right. 
6. Be realistic. While our cleaning techs work hard to make your home shine, there are limits to what we can do with set-in stains and textured or porous surfaces, such as fabrics, wood,  stone, bathtubs, grout, etc. We will clean these areas as thoroughly as possible, but be aware that they might not appear as visually clean as other surfaces. If your home has hard water, it may have created permanent mineral stains or build-up, especially in the bathroom and kitchen. We cannot guarantee complete removal of all hard water deposits. In addition, there are some things that we do not clean. Please see our policies for more information.
7. Don’t be surprised by how fast we can clean. For most homes, we assign a single cleaning tech, although we may send additional techs if necessary. The cleaning may take as little as one hour or as long as eight hours, depending on the condition and size of your home. But don’t be surprised if we finish in less time than you expect. We’re pros!
8. Expect us to be on time or early. When we give you an arrival window, we stick to it. Our cleaning techs rarely arrive later than scheduled unless there is unusually heavy traffic or another occurrence outside of our control, in which case we will notify you of any delay. If the arrival window has passed and you have not heard from the cleaning tech or office staff, please call us at 609-382-9555 so we can investigate. 
9. Your happiness is guaranteed. Our cleaning techs are working hard to leave your home sparkling clean, and they will double-check all rooms prior to leaving to make sure that nothing is overlooked. However, if you are ever less than delighted with our cleaning services, please contact us right away, and we will send one of our supervisors out to re-clean the problem area. 
10. Tell us all about it! After each visit, we will contact you to make sure that you are happy with our work. We want your honest feedback so that we can ensure that you are always receiving the highest quality Jersey Cleaning Pros experience. 

We are truly honored to have you in our Jersey Cleaning Pros Family, and we look forward to giving you a wonderfully clean home — every time.